Guest Information

The Birdrock Bar & Grill kitchen has a great selection of snacks, meals and beverages available for in room dining.

Please call reception to order by pressing the reception button on your room phone, or dialing 02 6583 0830 from your mobile phone.

Click here to view the menu.

Join us for buffet breakfast in the Waterline Terrace weekdays 6:30am to 9:30am and weekends 7am to 10am.

Children 0 - 6 years: free with a paying adult Children 6 - 16 years: $15
Adults Continental Buffet: $21
Adults Continental + Hot Buffet: $32

We have mini bar facilities at reception with a selection of chocolate, chips, nuts, beer, wine and soft drink available to purchase.

Please see the printed menu for in room dining options.

Reception hours are between 6:30am and 10:30pm. Our after hours phone number is 02 6583 0830. Check out is 10:00am, however late check out may be available on request.

Please return your room keys to reception or leave in the box. A $5 fee may be incurred if keys are not returned.

Reception staff are help to help with any questions you may have, or you can find more information about the hotel on our website www.mercurecentro.com.au

Username: Mercure_Guest_Wifi

Password: townbeach

Birdrock Bar & Grill specialises in premium steaks and killer cocktails and is open every day from 4pm. Reception staff can make a booking for you and your bill can be charged back to your room account.

Visit the website for more information www.birdrockbar.com.au

The swimming pool is located on Level 1 (L1) and is heated to 28 degrees. Please see the reception staff to collect you pool towels.

We ask that you do not take glass into the pool area and that children are supervssed at all times.

Place your phone on the base of the desk lamp in your room for wireless charging!

Please see reception staff for any extras such as basic toiletries or additional bath towels.

To watch apps like Netflix or Stan, choose the Apps icon on the TV. Then log in using your personal sign in details. You can also cast apps from your personal device to the TV.

We also offer 200 free movies, just hit the movies icon.

Well behaved dogs are welcome but must be on a leash at all times. Pets must be booked to stay on the ground floor and are not allowed in food service areas. Registered service dogs can accompany people in all areas of the hotel.

If you have any questions about our hotel or tourist information, please call reception on the phone in your room, or visit reception.

You can also check out the Flower Hotels Website www.flowerhotels.com.au

Please be aware this is a non-smoking hotel. Smoking in your room or on the balcony will incur a $400 fine.